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Curbside Pick-up

    Curbside 2.0 Behind the Scenes Part II

    by Sonya Leung November 30, 2020
    written by Sonya Leung

    Last time you had a look behind the scenes of our Curbside Pickup the sun was out, we were wearing t-shirts and you picked up your books from a table outside Rutherford Library. As the seasons change and the demand for our library material continues, here is how we have evolved our pickup service into what we at University of Alberta Library call Curbside 2.0.

    The use of lockers is the main feature of Curbside 2.0, which was implemented in September.

    Curbside 2.0 – A secure, contactless pickup system.

    The People Behind the Scenes

    In this version of Curbside, our main characters are Amy Southgate, our Information Services Specialist from Rutherford Library, and our Student Employees. They are the real humans behind the scenes keeping it together and picking & popping your holds. Much of the same tasks that were involved in the original version of Curbside still remain, with the addition of turning over the lockers to fill each day’s pickup bookings.

    A hand puts books into a locker.
    Action shot – Our Student Employees putting holds into the lockers

    Tips for Winter Closure

    • Our Curbside Pickup will be closed starting Dec 23, 2020 at 7PM.
    • Place your holds by Dec 11 to ensure that you can book a pickup time before the winter closure.

    Curbside 2.0 Stats

    • We have had over 3300 locker bookings.
    • There are 100 lockers available each day.
    • An average of 50 people pickup their holds on a given day.

    Curbside 2.0 In Action

    • East doors to enter Rutherford with instructional sign
      Entrance to Curbside Pickup – East doors of Rutherford Library
    • Instructions inside Curbside 2.0 area.
      Sanitization & instructions before proceeding to your locker.
    • A hand pushed buttons at a curbside pickup locker.
      Action shot – a hand uses the last 4 digits from it’s human’s ONEcard to unlock the locker.

    Visit our page devoted to all things Curbside to learn more about this service and how you can use it to borrow physical items from our collection. Got any questions related to our Curbside pick service or some of our other services? Ask Us!

    November 30, 2020 0 comment
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  • What happens when you “Place Hold”: Behind the Scenes of Our Curbside Pickup

    by Sonya Leung September 8, 2020
    by Sonya Leung September 8, 2020

    On June 22 we launched our Curbside Pickup Service. Curbside Pickup is our contact-less borrowing service aiding the University of Alberta’s ongoing research. In the month of July, our users placed 3,436 holds and picked up 2,122 books. Because of the high demand for this new, pandemic driven service we thought you might like to see what happens after you place your hold. You may already know the 4 steps to take to…

  • What Will Fall 2020 Look Like at the Library?

    by Meredith Bratland August 25, 2020
    by Meredith Bratland August 25, 2020

    This fall semester looks different at the UAlberta Library but we assure you that we have put services into place that put our users’ health and safety first. Our collection is vitally important to students, researchers, faculty, and staff. We look optimistically to the upcoming semester; helping you with your studies and courses. We’re here for you online (and always have been!). Important changes to note are: Cameron Library study space: capacity…

  • Coming Soon – Curbside Pick-up Service

    by Meredith Bratland June 10, 2020
    by Meredith Bratland June 10, 2020

    Exciting news, UAlberta! The Library is launching a Curbside Pickup service for physical items in the U of A collection. This service is for UAlberta students, faculty, and staff. We are busy in the background planning, arranging, and organizing but in the meantime, we wanted to share that we expect to launch by the end of June. Here’s how it will work: You place a hold on the physical item(s) that you…

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