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BorrowingCollections

Curbside 2.0 Behind the Scenes Part II

by Sonya Leung November 30, 2020
written by Sonya Leung November 30, 2020
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Last time you had a look behind the scenes of our Curbside Pickup the sun was out, we were wearing t-shirts and you picked up your books from a table outside Rutherford Library. As the seasons change and the demand for our library material continues, here is how we have evolved our pickup service into what we at University of Alberta Library call Curbside 2.0.

The use of lockers is the main feature of Curbside 2.0, which was implemented in September.

Curbside 2.0 – A secure, contactless pickup system.

The People Behind the Scenes

In this version of Curbside, our main characters are Amy Southgate, our Information Services Specialist from Rutherford Library, and our Student Employees. They are the real humans behind the scenes keeping it together and picking & popping your holds. Much of the same tasks that were involved in the original version of Curbside still remain, with the addition of turning over the lockers to fill each day’s pickup bookings.

A hand puts books into a locker.
Action shot – Our Student Employees putting holds into the lockers

Tips for Winter Closure

  • Our Curbside Pickup will be closed starting Dec 23, 2020 at 7PM.
  • Place your holds by Dec 11 to ensure that you can book a pickup time before the winter closure.

Curbside 2.0 Stats

  • We have had over 3300 locker bookings.
  • There are 100 lockers available each day.
  • An average of 50 people pickup their holds on a given day.

Curbside 2.0 In Action

  • East doors to enter Rutherford with instructional sign
    Entrance to Curbside Pickup – East doors of Rutherford Library
  • Instructions inside Curbside 2.0 area.
    Sanitization & instructions before proceeding to your locker.
  • A hand pushed buttons at a curbside pickup locker.
    Action shot – a hand uses the last 4 digits from it’s human’s ONEcard to unlock the locker.

Visit our page devoted to all things Curbside to learn more about this service and how you can use it to borrow physical items from our collection. Got any questions related to our Curbside pick service or some of our other services? Ask Us!

collectionsCurbside Pick-up
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Sonya Leung

Sonya is an Information Services Specialist at Cameron Library. She's a #UAlberta grad who now occasionally posts and tweets for @uofalibrary. Her favourite thing to do is to "Reply All" with a single gif.

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