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"curbside"

    Curbside Pickup: Behind-the-scenes of Augustana & BSJ

    by Guest Author February 10, 2021
    written by Guest Author

    From the moment the pandemic forced libraries to close their locations across the province, UAlberta Library started doing its best to help patrons get the library items they needed, and to support research and learning efforts at the University. Usage of online access to materials went through the roof, but still there was a constant demand for access to our physical collections. The library launched its curbside pickup at Rutherford library in June 2020, and just before the fall semester, opened a second location at Augustana library in August 2020. 

    Augustana Curbside Pickup Shelf

    Located around 100 km south-east from Edmonton, Augustana campus library is a home to a large liberal arts collection. Throughout the fall semester, our Information Services Specialists (ISS) Cody Torkelson and Bojan Kumovic were on site keeping things moving.

    “During the term, we checked out 562 items to Augustana users via our curbside pickup service” says Cody. “We sent 914 Augustana items to fill holds at other libraries, and we also shelved more than 2000 books that returned to our library” he adds.

    This required some serious organization in order to be safe and follow strict, evidence-based health measures. For example, all items returned to the library during the fall 2020 semester needed to be handled appropriately and quarantined for at least 72 hours.

    Liberal arts books are best consumed on quiet winter evenings by the fire. Even better, if you happen to find an old turntable. Dust it off and borrow some of the old LP records from Augustana library. Their surface noise sounds just perfect for the occasion. Once you get enough of reasoning Slavoj Zizek’s “Absolute Recoil: Towards a New Foundation of Dialectical Materialism”, try changing the course to “The Fuzzy and the Techie: Why the Liberal Arts Will Rule the Digital World”. This knowledge might get handy some day!

    Augustana LPs

    UAlberta Library shares its print collections with many other libraries. Items come and go to and from other higher education libraries as well as some government and health services libraries in the province through membership in NEOS, a cross-institution sharing consortium.

    Over in the other U of A satellite campus, in the heart of Edmonton’s Francophone community, Bibliothèque Saint-Jean (BSJ) houses a vast French-language collection. BSJ is situated 4 km from North Campus and in order to keep this collection accessible, a dedicated team of Information Services Specialists is working behind the scenes:  Alèthe Kaboré, Linda Gisenya, Malaïka Ogandaga, Martine Iradukunda, Elisabet Ingibergsson and Mireille Smith. 

    “Our tasks involve the processing of items delivered daily via our transit trucks. These items are then discharged and reshelved. We also look for documents that have been requested by our patrons. Once found, these are put ‘in transit’ and sent to one of our curbside pickup locations”says Elisabet.

    BSJ curriculum collections feature french language books, magazines, and teaching materials that are in high demand from our Faculty of Education students and instructors. Martine noticed that after library reopened in January, there were more than fifty requests for various issues of children’s french language magazines: Pomme d’Api and Astrapi. 

    Martine at BSJ

    Library staff is happy to be able to share print collections with students, faculty, and other libraries during the pandemic. All of them, along with some organization, protective gear, and sophisticated technology, are able to get this job done safely. 

    If you haven’t tried our curbside service yet, watch our videos for the Rutherford Curbside Pickup, or the Augustana one first! Then, go ahead, press that green button to ‘place hold’, and start the process!

    February 10, 2021 0 comment
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  • Curbside 2.0 Behind the Scenes Part II

    by Sonya Leung November 30, 2020
    by Sonya Leung November 30, 2020

    Last time you had a look behind the scenes of our Curbside Pickup the sun was out, we were wearing t-shirts and you picked up your books from a table outside Rutherford Library. As the seasons change and the demand for our library material continues, here is how we have evolved our pickup service into what we at University of Alberta Library call Curbside 2.0. The use of lockers is the main…

  • What happens when you “Place Hold”: Behind the Scenes of Our Curbside Pickup

    by Sonya Leung September 8, 2020
    by Sonya Leung September 8, 2020

    On June 22 we launched our Curbside Pickup Service. Curbside Pickup is our contact-less borrowing service aiding the University of Alberta’s ongoing research. In the month of July, our users placed 3,436 holds and picked up 2,122 books. Because of the high demand for this new, pandemic driven service we thought you might like to see what happens after you place your hold. You may already know the 4 steps to take to…

  • Coming Soon – Curbside Pick-up Service

    by Meredith Bratland June 10, 2020
    by Meredith Bratland June 10, 2020

    Exciting news, UAlberta! The Library is launching a Curbside Pickup service for physical items in the U of A collection. This service is for UAlberta students, faculty, and staff. We are busy in the background planning, arranging, and organizing but in the meantime, we wanted to share that we expect to launch by the end of June. Here’s how it will work: You place a hold on the physical item(s) that you…

  • Food Drive for the Campus Food Bank!

    by Elisabet Ingibergsson June 7, 2021
    by Elisabet Ingibergsson June 7, 2021

    Good news! In partnership with the Campus Food Bank, University of Alberta Library will be running a Food Bank Drive at our curbside pickup location at Rutherford Library galleria. All donated food items will be distributed to members of the UAlberta community, and monetary donations will be used by the Campus Food Bank to purchase more food.  When can I bring items? Rutherford Library galleria (curbside pickup location) is open Monday to…

  • Canada’s Largest Celebration of Reading

    by Sonya Leung May 3, 2021
    by Sonya Leung May 3, 2021

    … So they put on Andrew’s snowsuit. It had 15 zippers, 10 strings and 5 buckles. It took about an hour to get it on. When it was finally on Andrew walked out into the back yard, threw one snowball and said, “I HAVE TO GO PEE.” – I Have To Go! by Robert Munsch I grew up on the books written by Robert Munsch. In the 30+ years since I was…

  • Collecte de livres-extérieur : Dans les coulisses d’Augustana et de Bibliothèque Saint-Jean

    by Elisabet Ingibergsson February 11, 2021
    by Elisabet Ingibergsson February 11, 2021

    Dès le moment où la pandémie a obligé les bibliothèques à fermer dans toute la province, la bibliothèque de l’ Université de l’Alberta a commencé à faire de son mieux pour aider les usagers à obtenir les documents dont ils avaient besoin et pour soutenir les efforts de recherche et d’apprentissage. L’utilisation de l’accès en ligne aux documents a atteint des sommets, mais la demande d’accès à nos collections physiques est restée…

  • Horaires du premier trimestre d’hiver

    by Elisabet Ingibergsson January 25, 2021
    by Elisabet Ingibergsson January 25, 2021

    Bien que nos bibliothèques soient actuellement fermées, nous offrons un service de clavardage et de référence par courriel ainsi qu’un service de collecte de livres extérieur. Les espaces d’étude de notre bibliothèque Cameron sont actuellement fermés, en raison de restrictions provinciales. Voici un bref aperçu des heures d’ouverture de nos différents points de service. Le service de la Collecte de livres extérieur  Le service de collecte et de retour des livres est…

  • WINTER TERM HOURS

    by Elisabet Ingibergsson January 22, 2021
    by Elisabet Ingibergsson January 22, 2021

    Although our library service desks are currently closed, we offer online chat and email reference services remotely as well as curbside pickup for books and other physical items. Our Cameron Library study space is currently closed, due to provincial and campus restrictions. Here is a quick overview of operating hours at our different service points. Curbside Pickup Service Curbside pickup and book returns are available at Rutherford Library in Edmonton as well…

  • Congé hivernal: nos horaires

    by Elisabet Ingibergsson December 9, 2020
    by Elisabet Ingibergsson December 9, 2020

    *Mise à jour depuis l’annonce des restrictions provinciales sur le COVID le 8 décembre 2020 * Nous prenons les congés d’hiver et attendons avec impatience la fin de l’année 2020 (qui ne le fait pas ?) et une nouvelle année plus brillante ! La plupart des cours de l’Université d’Alberta vont commencer le 11 janvier, et de nouvelles restrictions provinciales ayant été mises en vigueur, nous avons également ajusté nos heures d’ouverture.…

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